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COURSE DELIVERY MODE: Face to Face Class

DURATION: 2 Weekdays or One Weekend

BUSINESS COMMUNICATION AND CORPORATE ETIQUETTES OVERVIEW:

While good business etiquette will not make up of technical depth in the workplace, bad manners and poor etiquette can cost you your job. Developing corporate behavior is essential to attracting and retaining the best jobs. No other skill can help your career in as many ways as communication. Discover what business communication is all about, why communication is essential to your career. Our Talent Management Consultant will take you through the nitty-gritty of Business Communication and Corporate Etiquette.

EXPECTED LEARNING OUTCOME:

At the end of the course, the participant will have a thorough understanding of the following concepts:
  • Benefits of Corporate Etiquette
  • Showing etiquette in communication
  • Common courtesy expression
  • Roles of body language, dressing, and handshake in etiquette
  • Etiquette using business cards
  • Holfstede mode model to analyze culture
  • Corporate etiquette Do’s and Don’t
  • Characteristics for Good Corporate Etiquette
  • Learn the rules of effective business writing and speaking from professionals
  • Learn the strategies and skills for the presentation that inspire confidence and motivate actions.
  • Learn writing strategies and techniques for clear, concise and persuasive reports, email, articles and all types of business communication
  • Learning to communicate more effectively to improve productivity and build self-confidence and inspire leadership

AUDIENCE PROFILE:

This course is best suited for
  • Customer Service Agent
  • Sales Representative
  • Team Lead
  • Managers
  • Working Executives
  • Senior Management
  • Anyone interested in understanding Business Communication & Corporate Etiquette

CERTIFICATION:

Receive a SCILS Management Centre issued a Professional Diploma in Business Communication & Corporate Etiquette Certificate
VIEW OTHER SHORT COURSES

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